Application of quality tools in the potato chip packaging process: A case study

Abstract

This article addresses the variations in the weights of 45-gram potato chip packages at Company X, identifying financial problems due to the disposal of out-of-bounds packaging. Using the PDCA Cycle and Quality Tools, the methodology reveals lack of preventive maintenance and inadequate planning as the main causes. An action plan is proposed, involving maintenance contracting, training, and scheduling. The goal is to reduce non-compliant samples by 80%, optimizing the process and minimizing financial waste. Post-implementation follow-up is highlighted as essential.

DOI:https://doi.org/10.56238/sevenIVmulti2023-036